Shockproof Manager
Course Overview
No matter how successful, thriving, or seemingly secure any business appears, there are no longer periods of calm seas for leaders in any industry. Leaders today must be at home navigating a ship through forty-foot waves—oceans that will never again be serene—and still be able to guide their crew safely from port to port. In other words, they must continue to be highly effective, particularly in an environment of extraordinary, ongoing stress. They must be better under pressure.
A broader statistic clarifies this point about the new operating environment: more than half the companies that were industry leaders in 1955 were still industry leaders in 1990. Yet, more than two-thirds of market leaders in 1990 no longer existed by 2004. Bethlehem Steel, Woolworths, Arthur Andersen—all corporate institutions that endured for a century or more—have disappeared in the last ten years.
What kind of leader does it take to help companies survive—and thrive—in the midst of such a fundamental shift in the operating environment?
How would leaders deal with disruptive change and continuously shocking events? What qualities make leaders able to sail through the rolling ocean that is the new normal, and bring their people with them? And how can leaders develop those attributes? And mainly what are the major disruptions that cause managers shocks?
To perform their best in precisely such an atmosphere of multiple ill-defined and ongoing threats to the enterprise’s survival, a leader must possess a highly unusual set of attributes that often-run counter to natural human behavior. This workshop, designed for leaders and aspiring leaders, will explore those disruptive changes in details in detail—and show you how you can begin to develop structured precautions manage and minimize their impact on the business. These attributes built in this work shop will add up to a new definition of leadership.
The new definition of leadership takes into account the way that all individuals—leaders and the led alike—are influenced by those around them in their quest for success and being more resilient to disruptive change.
Disruption is simultaneously the greatest threat and the biggest opportunity for any business. While some companies proactively manage this potential risk and leverage it to further grow their business, others fall behind by not acknowledging the profound impact that this type of change might have.
Goal of Course:
This course helps you to get in the driver seat by showing you a structured approach to respond to disruptive change through targeted actions. The major disruptive incidents that will be addressed during the program is related to the following:
This course takes a structured approach to understanding and managing industry disruptions. It will provide you with the required tools and concepts required to identify and then manage disruptions by implementing targeted actions.
You’ll identify and assess specific disruptions and their impact, as well as the selection of appropriate reaction patterns. Special emphasis will be put on the use of real-life examples and case studies, to ensure both practical relevance and applicability.
Duration:
3 days
Language:
English
Training Objectives
- Understand the 5 components of the resilient leaders Mindset. PERMA
- Developing the “disruptive mindset”: create, engage, adapt
- Building a shared understanding of what is meant by “disruption”
- How to spot specific disruption patterns as well as potential sources of disruptions
- Ways to assess the degree of the respective disruptions in terms of stage, speed and impact
- The know-how to select appropriate counter initiatives drawing from a tool kit of potential actions, depending on the assessment of the disruption
- Applying tools for identifying and building agile responses
- Develop and apply a curious, “what if” mindset—the ability to think “futuristically”
- Identify and respond to both threats and opportunities for disruption
- Acquire strategies to overcome organizational stagnation
- Enable a consistent flow of ideas into the innovation pipeline
- Deepening your understanding of companies that are more likely to be disrupted
- Experiencing “disruption wars” through an interactive simulation
Module Outlines
Day 1
Module 1: The Resilient Mindset
- Opening & Icebreaker
- Introduction to disruptive framework toolkit, and behavior
- Mindset of resilient leaders.
- VUCA Vs. Non-VUCA World.
- Seligman’s PERMA Model.
- Positive Emotions.
- Engagement.
- Relationships.
- Meaning.
- Accomplishments.
- Evaluating the level of realistic optimism.
- Awareness of Actual Circumstances Versus Impervious Optimism.
- Leading Through Pressure.
- The continuous learning framework to manage disruptions.
- Drive to solve the resiliency puzzle.
Module 2: Building Resiliency Towards Staff and Performance Disruption
- Managing Disruptive Staff Turnover and Talent Retention
- Managing Staff Productivity and Engagement level
- Managing Proactiveness and Motivation
- Managing Remote Teams and New Millennials
- Managing Capacities and Capabilities
- Managing Culture and Values
Day 2
Module 3: Building Resiliency Towards Future Uncertainties
- How resilient leaders use stress to intensify unity and focus.
- Realistic Optimism & Elasticity as a key survival trait in practical context
- Improving your level of Subservience to purpose: Delay Gratification (Marshmallow Test).
- Evaluating individual ability to find order in chaos.
- Making the organization’s drive for survival palpable.
- Sense of Action: a key factor to build resilient managers. – The 5 lenses
- Energizing a workforce by intensifying its sense of intervention.
- Using Metrics and Feedback to help people face reality.
Module 4: Building Resiliency Towards Financial & Operational Management
- Managing Operational Cost and variation of budgeting
- Managing Operational Risk and loss of Data
- Steps in Reducing Operational Losses
- Planning and Risk Optimization
Day 3
Module 5: Building Resiliency Towards Regulation and compliance
- The relationship of regulatory trends and priorities
- Key priorities to address changing compliance standards and regulatory uncertainty
- Business continuity management
- Managing Visibility and transparency and communication
- Managing Agility
Module 6: Building Resiliency Towards Commercial Performance
- Using Big Data at a Micro scale
- Value Creation and managing changing customers’ expectations
- Intelligence and Insights (Competitors Analysis)
- Changing and Rising Customer Expectations
- Managing Competitions & Consumer Behavior
- Moving from Moments to journey (Moments of Truth)
Customized Learning
Leap To Success is offering a variety of learning options to meet current realities and can be adapted to suit your business needs. These options include variants of online, blended and on-site course formats.
Face To Face Learning
Enabling you to have a face to face interactive and engaging learning experiences led by renowned industry experts and thought leaders with extensive practical experience who will employ a variety of interactive learning techniques, including short high-impact videos, case studies, assessments, role plays, in addition to on-going support.
Virtual Learning Labs
Interactive online learning held in real-time using Zoom and are led by international subject matter experts who incorporate case studies, breakout rooms, guided practice, simulations and discussions to maximise your learning experience.
General Methodology
Similar to any L2S training program, this program offers an interactive learning experience in which will allow the delegates to reflect on their learning through an informative, indulging, and fun classroom experience. The design of the training session focuses on the following attributes.
Concrete Experience: The delegates will learn by doing
Reflective Observation: Reflecting on the newly experienced skill-set
Abstract Conceptualization: Developing deeper understanding to the learned concepts
Active Experimentation: Providing the delegates with realistic tools that can be tested in the real life
Activities Brief
Decisions Decisions:
(A Series of Issues and Problems to Solve as a Team)
Learning Objectives
- Shows the value of individual contributions in the decision-making process
- Highlights the importance of carefully evaluating all options
- Allows individuals to express their views and then reach consensus
- Identifies the dilemma of giving maximum customer satisfaction and making a profit
- Pinpoints individual beliefs and values
The 30 Minute Manager!
Learning Objectives
- the key attributes of effective managers and supervisors
- what new managers needs to know about their role
- to appreciate the concept of the ‘whole’ manager
- to reflect on participants’ own strengths and weaknesses
- to pinpoint areas for performance improvement
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